CAQA LLND — language, literacy, numeracy and digital capabilityNeed help? 1800 266 160
CAQA LLND
Learner readiness and support

Know the learner. Support the person.

CAQA LLND+ helps a provider check whether a training product is suitable for a learner, assess the skills the course really needs, and organise support before small barriers become big problems.

For VET, higher education, ISO courses, workplace learning and professional development.

Learner journey

Good morning, Amina

We will use short, clear activities. You can ask for help at any time.

Selected training productCertificate III in Individual Support
Your next stepComplete the matched skills check
Access supportExtra time and screen-reader compatible activities
One connected process

From enrolment to real support

The course choice drives the assessment. The evidence drives the support plan. Every person sees only the information and actions that belong to their role.

01

Enrol and tell us what helps

The learner shares their study goal, language background, preferred communication and any access or disability adjustments.

02

Choose the training product

Select an accredited course, higher education course, ISO program, workplace program or professional development activity.

03

Build the matched assessment

CAQA LLND+ uses the qualification level, tasks, delivery mode and industry context to select suitable LLND activities.

04

Compare learner and course

Results are compared with the actual reading, writing, oral communication, numeracy, digital and employability demands.

05

Agree on the support plan

The learner, provider and LLND expert agree on practical actions, responsibilities, timeframes and reasonable adjustments.

06

Deliver, record and review

Support is recorded, progress is checked and the plan is updated when the learner or course needs change.

Designed for real learners

Easy language. Flexible participation. Human support.

A learner should never need to understand compliance language to ask for help. The system is designed for domestic and international learners, multilingual learners and people with diverse access needs.

English as an additional language

Clear instructions, examples, practice opportunities and support for people using English as a second, third or fourth language.

Disability and access needs

Reasonable adjustments, assistive technology, alternative formats and a clear record of agreed support.

Domestic learners

Respectful checks for foundation skill needs without labels, assumptions or unnecessary barriers.

International learners

Course-readiness evidence that can be considered alongside admission English tests and provider requirements.

People and permissions

Support is a team activity

A licensed organisation creates and manages accounts for its own staff and approved LLND experts. Learners stay involved in decisions about their plan.

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Learner

Selects or confirms the course, completes accessible activities, sees plain-language results and participates in the support plan.

Provider staff

Manage enrolments, training products, course-demand profiles, assessment invitations, adjustments and support delivery.

LLND expert

Reviews evidence, records professional judgement, recommends support and works with the learner and teaching team.

Organisation administrator

Controls the licence, users, roles, templates, reporting, retention and organisation settings.

See CAQA LLND+ in action

Explore the complete process on the CAQA LLND website. The current release is a product demonstration for consultation and testing; production enrolments require an organisation licence and configured data safeguards.