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Learner readiness and support

Know the learner. Support the person.

CAQA LLND+ helps a provider check whether a training product is suitable for a learner, assess the skills the course really needs, and organise support before small barriers become big problems.

For VET, higher education, ISO courses, workplace learning and professional development.

Learner journey

Good morning, Amina

We will use short, clear activities. You can ask for help at any time.

Selected training productCertificate III in Individual Support
Your next stepComplete the matched skills check
Access supportExtra time and screen-reader compatible activities
One connected process

From enrolment to real support

The course choice drives the assessment. The evidence drives the support plan. Every person sees only the information and actions that belong to their role.

01

Enrol and tell us what helps

The learner shares their study goal, language background, preferred communication and any access or disability adjustments.

02

Choose the training product

Select an accredited course, higher education course, ISO program, workplace program or professional development activity.

03

Build the matched assessment

CAQA LLND+ uses the qualification level, tasks, delivery mode and industry context to select suitable LLND activities.

04

Compare learner and course

Results are compared with the actual reading, writing, oral communication, numeracy, digital and employability demands.

05

Agree on the support plan

The learner, provider and LLND expert agree on practical actions, responsibilities, timeframes and reasonable adjustments.

06

Deliver, record and review

Support is recorded, progress is checked and the plan is updated when the learner or course needs change.

Designed for real learners

Easy language. Flexible participation. Human support.

A learner should never need to understand compliance language to ask for help. The system is designed for domestic and international learners, multilingual learners and people with diverse access needs.

English as an additional language

Clear instructions, examples, practice opportunities and support for people using English as a second, third or fourth language.

Disability and access needs

Reasonable adjustments, assistive technology, alternative formats and a clear record of agreed support.

Domestic learners

Respectful checks for foundation skill needs without labels, assumptions or unnecessary barriers.

International learners

Course-readiness evidence that can be considered alongside admission English tests and provider requirements.

People and permissions

Support is a team activity

A licensed organisation creates and manages accounts for its own staff and approved LLND experts. Learners stay involved in decisions about their plan.

ACSFDLSFCSfWAQFCEFRIELTSPTE AcademicTOEFL iBTDigCompSFIA
Learner

Selects or confirms the course, completes accessible activities, sees plain-language results and participates in the support plan.

Provider staff

Manage enrolments, training products, course-demand profiles, assessment invitations, adjustments and support delivery.

LLND expert

Reviews evidence, records professional judgement, recommends support and works with the learner and teaching team.

Organisation administrator

Controls the licence, users, roles, templates, reporting, retention and organisation settings.

Complete provider toolkit

Everything from invitation to support review

CAQA LLND+ includes the operational tools providers expect, while adding course suitability, accessibility, digital capability, employability skills and human support planning.

Multiple assessment routes

Course-matched activities, ACSF evidence sets, VSL-approved-test pathways where configured, digital and employability skills checks.

Single and bulk invitations

Invite one learner or prepare secure bulk invitations for up to 5,000 learners at a time.

Learner results database

Search completion status, spiky profiles, course fit, support flags, reminders and review decisions.

Answer-level reports

Question responses, confidence, time taken, adjustments, evidence notes and assessor review.

Course and qualification profiling

Analyse courses, qualifications and units against authentic task demands and relevant frameworks.

Individual and cohort gap analysis

Compare evidence with course demands for one learner or a cohort without treating AQF as an automatic ACSF conversion.

Individual support programs

Create support actions, learning supplements, responsible people, dates, referrals and progress reviews.

Staff and expert management

Create, role, suspend and review organisation-managed accounts for staff and approved LLND experts.

Custom learner fields

Configure relevant pre-assessment questions with privacy, consent and data-minimisation controls.

Analytics and exports

Track invitations, completions, duration, outcomes, framework evidence, support delivery and review status.

International learner pathways

Consider IELTS, PTE Academic, TOEFL iBT, Cambridge and provider-approved evidence alongside course-specific readiness.

Accessibility and human review

Reasonable adjustments, alternative formats and documented professional judgement remain part of every decision.

Pricing

CAQA LLND+ plans

EssentialsA$695per organisation, per year

For smaller providers establishing a complete learner-readiness process.

  • 20 hours of access to CAQA LLND experts each monthMonthly hours must be used within that month and do not roll over.
  • 200 learner assessment completions each year
  • 15 staff and LLND expert accounts with role-based access
  • Single and bulk learner invitations
  • VET, higher education, ISO, corporate and professional-development pathways
  • Course selection linked to official provider and training-product checks
  • Matched language, literacy, numeracy, digital and employability activities
  • ACSF, DLSF, CSfW and AQF-informed task analysis
  • Spiky skills profiles and plain-language learner results
  • Answer-level evidence, confidence and completion-time reports
  • Course-demand comparison and individual gap analysis
  • Individual learning and support plans
  • Reasonable-adjustment and accessibility records
  • International, multilingual and English-admission evidence pathways
  • Provider review, referral, decision and progress-monitoring records
  • Searchable learner-results database and standard analytics
GrowthA$1,850per organisation, per year

For growing providers managing several courses and learner cohorts.

  • 40 hours of access to CAQA LLND experts each monthMonthly hours must be used within that month and do not roll over.
  • 1,000 learner assessment completions each year
  • 30 staff and LLND expert accounts with role-based access
  • Everything included in Essentials
  • Bulk invitation preparation for large learner groups
  • Expanded course, qualification and unit-demand profiles
  • Individual and cohort gap analysis
  • Multiple assessment routes and provider-configured pathways
  • Custom learner-information fields and enrolment questions
  • Course vocabulary, study-skills and digital-support planning
  • Support delivery ownership, dates and success measures
  • Reminder, completion and review-status tracking
  • Detailed usage, duration, outcome and support analytics
  • Demonstration-data export for provider review
  • Organisation-managed trainer, assessor, admissions and support roles
  • Reusable support-plan and learner-review workflows
CampusA$5,650per campus, per year

For TAFEs, colleges and multi-team campuses requiring shared governance.

  • 80 hours of access to CAQA LLND experts each monthMonthly hours must be used within that month and do not roll over.
  • Unlimited learner assessment completions for the licensed campus
  • Unlimited staff and LLND expert accounts for the licensed campus
  • Everything included in Unlimited
  • Campus-wide course, cohort and learner-support oversight
  • Central administration with trainer, assessor, LLND, admissions and support roles
  • Bulk invitation preparation for up to 5,000 learners at a time
  • Consistent course-demand profiles across teaching teams
  • Shared reasonable-adjustment and support-plan workflows
  • Campus-level completion, duration, gap and support analytics
  • Searchable evidence and human-review records
  • International-student and English-admission pathways
  • Framework coverage across ACSF, DLSF, CSfW, AQF, CEFR, DigComp and SFIA contexts
  • Provider-configured fields, templates and reporting language
  • Operational exports for governance and continuous improvement
  • Implementation and administrator onboarding support

See CAQA LLND+ in action

Explore the complete process on the CAQA LLND website. The current release is a product demonstration for consultation and testing; production enrolments require an organisation licence and configured data safeguards.